Shipping Policy
Welcome to The VanJarred – your local mobile refill van service based in Cambridge, UK. We’re committed to providing eco-friendly and convenient ways to refill your everyday essentials. Please read our Shipping Policy below to understand how we deliver your orders.
How We Fulfill Orders
We operate locally only and offer the following two fulfillment options:
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Local Delivery
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Click & Collect from VanJarred Collection Points
📦 Please note: We do not offer postal or courier shipping.
For liquid refills or to use your own containers, book a delivery slot or visit a Collection Point.
1. Local Delivery
We bring your refills directly to your doorstep – hassle-free and plastic-free!
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Where We Deliver: We currently serve CB1-CB5. Let us know if you would like us to serve your area!
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Delivery Fee: £5 for orders under £50. Free delivery on orders £50 and over.
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Delivery Days: Tuesdays and Fridays, 10:00–16:00.
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Delivery Slot: Please select a 2-hour window when you'll be available. Deliveries typically take 10 to 30 minutes.
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How It Works: Our refill van arrives with your order—collect your liquid refills and any extras directly from the van.
2. Click & Collect
Prefer to collect your order? No problem – just meet us at one of our regular stops!
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Where to Collect: Choose from our scheduled van stops.
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How It Works: Select “Click & Collect” at checkout and choose your preferred location. We’ll confirm your collection time by email or text.
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What to Bring: Your order confirmation and any refill containers if applicable.
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Collection Window: Orders must be collected at the designated collection point. Missed collections may be cancelled or returned to stock.